Controller
Juliette Cougnoux — 18 rue Calmette et Guérin, 97421 Saint-Louis (La Réunion, France) — jcougnoux@gmail.com
Scope
madagascar-island-tours.com and its contact/testimonial forms. No e-commerce. No analytics. Google Search Console used by the site owner only.
Purposes & Legal Bases
- Respond to contact requests — pre-contractual steps.
- Collect and publish testimonials — consent (withdrawable).
- Security/anti-spam (captcha, technical logs) — legitimate interests.
- Site administration (admin accounts for the guide and the editor) — legitimate interests.
Data Processed
Identity and contact details; message/testimonial content; attachments if any; technical data (IP, user-agent, server logs, captcha); admin accounts (credentials, access logs).
Recipients
Local operator in Madagascar to handle enquiries; hosting provider (Hostinger); mail service used to send/receive emails. No commercial sharing. No advertising.
International Transfers
Forwarding enquiries to Madagascar so the local operator can reply: necessary to respond to the data subject’s request. If non-EU tools are added later, appropriate safeguards will be implemented.
Retention
Contact messages: up to 24 months.
Published testimonials: publication period + 12 months archive or deletion upon request.
Technical logs: 12 months.
Admin accounts: while active + 6 months (logs).
Your Rights
Access, rectification, erasure, restriction, objection, portability. Exercise via: jcougnoux@gmail.com. Proof of identity may be requested.
Complaints
Supervisory authorities: CNIL (France) for EU residents; CMIL (Madagascar).
Security
TLS, admin access controls, updates and backups, logging.
Children
Not directed at children. Ask for deletion if a child’s data was sent.
Effective / Updated
2025-09-11